Returns/exchanges are strictly reserved for cases of size exchange, product defects, damages or mistaken delivery.
Please be informed that we are able to offer exchanges with another design with the same price or higher, with added payment.
If the price of the item that you are exchanging is lower than the item that you purchased, we will not be issuing any refund to match your purchased item’s price.
We will not issue a refund should you not find anything else to your liking.
The items are exchangeable within SEVEN (7) days of purchased with the presence of original receipt or screenshot of order email.
Item must be returned unworn, unwashed and unaltered with all the tags and the original packaging.
Strictly no exchange for any type of promotional item or AS IS item.
For the exchange item, the cost of delivery will be borne by customers or postage for faulty/defective/incorrect items will be borne by us.
We are not liable for the cost of customs duties or sales taxes for international order.
Refund Policy
Please be advised that we only offer refunds for out of stock and incorrect item (misleading from us).
You should expect to receive your refund within 14 working days from the date we were notified.
The time it takes from our finance department to your issuer bank to complete the refund.
